ACTprep.com'sFive Point Increase Guarantee
If a student completes the recommended hours in one of our 13 week programs and does not achieve at least a 5-point composite increase or at least a 32 superscore, we will refund part or all of their money - whatever they believe is fair. For our 34+ Guaranteed program, we guarantee five points up to a 34.
Our Unmatched Guarantee
We have one of the most straightforward guarantees in the industry, making it risk-free to work with us. If your student puts in the recommended hours in one of our 13-week programs and doesn't achieve at least a five-point composite increase (up to a 34 superscore in our 34+ Guaranteed program and up to a 32 superscore in our other programs), we'll either provide free sessions until they do or give part or all of your money back, whatever you think is fair. It really is that easy. Our five-star ratings across every platform we are aware of are a testament to our commitment to this guarantee. While not everyone achieves the five-point increase, we are dedicated to making things right for those who don't.
Setting a Student's Starting Score:
To accurately determine a student's starting score, we require either an official ACT score or participation in a Free Mock ACT hosted by us. We do not accept PreACT scores for setting starting scores, as we have found them to be consistently unreliable. If taking an official ACT or our mock test isn't feasible before beginning the program, please contact us to discuss alternative methods for establishing the starting score.
Satisfaction Guarantee
We're committed to our students' success. If a student doesn't meet the requirements of our Five Point Increase Guarantee, we still stand behind our services. We offer a satisfaction guarantee to all our customers. If a family is dissatisfied with the services they received from us, we'll refund part or all of their money - whatever they believe is fair.
